CRM for Accountants

SupaBook is a CRM built for accounting firms managing clients, tax season workload, bookkeeping work, and invoices in one workspace, with AI call answering included for inbound client calls.

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Client and workload tracking

A drag-and-drop kanban pipeline tracks clients through deadline and workload stages, so a firm can see at a glance who is mid-return, who is waiting on documents, and who is finished. Recurring bookkeeping clients are tagged separately from one-off tax prep engagements, since the two need different follow-up cadences.

Client records

  • Full activity timeline per client, covering calls, documents, and notes.
  • Recurring versus one-off client tagging, so tax season and monthly bookkeeping do not blur together.
  • Linked proposals, contracts, and invoices attached to the client record.
  • Custom tags and internal notes for filing status, entity type, or deadline context.

Proposals, engagement letters, and invoices

Engagement letters and proposals include open tracking and read receipts, so a firm knows a client has actually reviewed the letter before assuming silence means approval. Invoicing is linked to the same client record as the engagement, keeping billing history and work history together.

AI call answering for accounting firms

Tax season call volume spikes at the worst possible time for anyone to be free to answer. SupaBook's AI answers every call, logs who called and why, and adds a lead or client note automatically, so nothing gets lost during the busiest weeks of the year.

CRM for accountants FAQs

What makes SupaBook a good CRM for accountants?

It separates recurring and one-off client work, tracks deadlines and workload in one pipeline, and links proposals, engagement letters, and invoices to the same client record.

Can I track recurring bookkeeping clients and one-off tax prep separately?

Yes. Clients are tagged as recurring or one-off, so ongoing bookkeeping work and single tax season engagements do not get mixed together.

Does SupaBook help manage tax season workload?

Yes. Deadline and workload tracking in the pipeline shows firm-wide status during the busiest periods of the year.

Can my whole team use SupaBook?

Yes. Multiple team members can share client visibility and pipeline status.

How does SupaBook handle inbound calls for accounting firms?

The AI receptionist answers calls, logs the reason for the call, and attaches it to the client record automatically.

Related: CRM software, Invoice software, Proposal software, AI answering service, Pricing.

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